Welcome


We would like to extend a warm welcome on behalf of McMaster University and the Hamilton community!

International Student Services (ISS) is an active and essential part of Student Affairs. As a student-centered service, our mandate is to deliver services to international students and internationally-minded Canadian students using a collaborative and integrated approach to learning.  ISS provides an inclusive and positive environment for all students.

In concrete terms, we deliver 6 core services:

  • Advice and assistance on issues related to visas and study or work permits, as required by Citizenship & Immigration Canada, employment, Social Insurance Number (SIN), Canada Revenue Agency (CRA) and income tax filing, health insurance for international students (UHIP) and settlement support;
  • New student orientation and cross-cultural information;
  • Mentorship programs  and numerous outdoor activities for international and exchange students
  • Implementation, promotion and processing of applications for exchange programs to and from several universities around the world;
  • Advice for internationally minded Canadian students on study / work and volunteer abroad opportunities.
  • Workshops and information sessions on practical educational topics that are not taught in classrooms, such as study and work permits, the building of marketable portfolios, opportunities to get involved in the community (the key to a successful adjustment to Canada), cultural adaptation issues.

 

We are committed to developing a collaborative approach to learning with both international and domestic students. As partners in learning, our goal is to provide an environment in which all students can have a memorable experience at McMaster.

International Student Services works collaboratively with several other campus resources to materialize all that we mentioned above.

The chart below is intended only as a short list of services on campus. For more information, please call x. 24748:

International Student Services

Study permit renewals, work permits, UHIP, useful workshops, advising on most non-academic issues.

x. 24748

GH-104

MacAbroad

Information about going abroad independently or through one of McMaster Universities exchange agreements.

x. 20173

GH-104

Student Success Centre

Assistance with academic transition, leadership/experiential development opportunities, service learning and volunteer experiences (both locally and abroad), and career and employment services.

x. 27520

GH-110

Career Services

Advising on careers, résumés, employers, interview simulations, job fairs etc.  A great resource for both students and employers!

x. 24254

GH-110

Campus Health Centre

Comprehensive health services ranging from education on healthy style living to access to personal health care providers (doctors, psychiatrists and nurses).  The Centre provides advice on nutrition and contraceptive options as well as treatment for health emergencies and mild and serious ailments.

x. 27700

MUSC-B101

Athletics & Recreation

Discover Your Strength.  Stay healthy with physical activities.

x. 24612

DBAC

Housing and Conference Services

Conference Services, Living On Campus, Off Campus Housing.

x. 24036

Commons Building (North Quad) / Mary Keyes (West Quad) MUSC B112 (Off-Campus Housing)

Centre for Student Development

Personal concerns, Academic concerns (including writing skills and ESL), Services for students with disabilities, and Leadership Training.

x. 24711

MUSC-B107
Chaplaincy Centre Has an open door policy and offers responsive pastoral support to the McMaster community. Services include personal counseling, bereavement support groups and public memorial services. x. 24207 MUSC-231
OMBUDS Provides confidential services designed to assist students, faculty and staff in the resolution of university related problems and concerns. x. 24151 MUSC-210

Community Service-Learning & Civic Engagement

Volunteer opportunities within the community enhanced through formalized learning or reflection components

x. 27520

GH-110

Student Financial Aid & Scholarships

Bursaries, grants, scholarships, work/study programs to eligible students and advice on budgeting.

x. 24319

GH-120

Hospitality Services

Dining On Campus
Visit http://mealcard.mcmaster.ca for Meal Plans, Meal Card Info, Account Status & History, Meal Card Deactivation

x. 24422

Commons Building-116

Human Rights and Equity Services Offers services to help create an environment where everyone can learn, work, teach or live in an atmosphere free from all forms of violence, harassment and discrimination. x. 27581 MUSC-212

Judicial Affairs

Community Living at MAC.

x. 28345

Mary Keyes Residence

Off-Campus Resource Centre

Assistance in finding suitable housing off-campus and contacting potential housemates.

x. 24086

MUSC-B112

First Year Experience Office

Enhancing the life of our first-year students through our five guiding principles of Equality, Freedom of Choice, Celebration of Diversity, Respect for Individuality and Privacy.

x. 26691

Commons Building-B 101

Titles Bookstore

Find the books, iPods, electronic readers and computers you need here.

x. 24751

MUSC-B107

Faculty Advisors

Humanities

Rowena MuhicDay

x. 27787

GH-106

Social Sciences

Tina Horton

x. 26076

KTH-129
Arts and Science Diane Crnac x. 23153 Commons- 105
Health Sciences Teresa Basilio x. 22786 MDCL-3308

Science

Robyn Tebbutt

x. 23562

BSB-129A

Engineering

Jeanne Hopkins

x. 24646

JHE-A214E

Business & MBA

Sriyani Dissanayake

x. 24085

MDG-104

Graduate Studies

Assistance provided for prospective and current graduate students.

x. 23679

GH-212

Registrar’s Office

Provides services to undergraduate students such as secondary school recruitment, admission, registration, records, and timetabling of courses and examinations.

905.525.4600

GH-108

Security Services

Co-ordinates with other University services to make McMaster a safe and secure environment. Office is open 24 hours daily.

x. 24281

E.T. Clarke Centre
Emergencies on campus: dial 88

Outdoor Club

Administers approximately 10 events per month. These events range from free outings of several hours in length, to more costly week-long trips.

x. 23512

Ivor Wynne Centre-B108

Hamilton Street Railway Company (HSR)

Provides bus service and transit to the Hamilton community.

905-527-4441

2200 Upper James St.

Airways Transit (Airport Transportation)

Provides door-to-door airport service to and from Lester B. Perason International Airport in Toronto. Serves the Greater Hamilton-Wentworth region, the cities of Burlington and Oakville and the Waterloo Region including Kitchener, Waterloo, Cambridge and surrounding areas.

(905) 689-4460 / (905) 527-7511

35 Highway #5 West

 

 

Contact Us:

Reception (905) 525-9140 ext. 24748

Staff Members:

Mr. Marcos Costa, Manager, (905) 525-9140 ext. 27701
Ms. Jenna Levi, Education Abroad Coordinator, (905) 525-9140, ext. 26105
Ms. Ana Vinagre, Administrative Assistant, (905) 525-9140 ext. 20173

For all email enquiries, please use the email address iss@mcmaster.ca

 

Location & Mailing:

International Student Services
Gilmour Hall, Room 104
McMaster University
1280 Main Street West
Hamilton, Ontario
CANADA L8S 4L8

Tel: (+1) (905) 525-9140 Ext. 24748
Fax: (+1) (905) 527-6510
URL: http://oisa.mcmaster.ca

 

Hours of Operation

ISS is open Monday to Friday during the day for normal business as follows:

Mon-Fri: 8:30 a.m. to 4:30 p.m.
Lunch time: 1:00 p.m. to 2:00 p.m.

 

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